Refund policy

HAVELLI is always happy to accept online returns if the items are returned to us within 14 days from the date of purchase. We will process the refund using the original method of payment.

Please note - shipping costs are non refundable.

Return Requirements

  • Items must be in their original condition without signs of wear or damage
  • Items returned by mail must be in all original packaging (tags, box, and pouch included)
  • No individual item of a set can be returned for refund, store credit and/or size exchange, and must be returned as a complete set.

All below items are non-returnable:

  • Earrings
  • Engraved and monogrammed products
  • Gift cards
  • Final sale items

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.